Version: February 20th, 2024
WEBSITE TERMS
By accessing and using our Website you accept and agree that:
you must be at least 18 years of age, or the age that you are considered an adult in your country;
you will only access the Website for your own personal, non-commercial use;
you will use the Website in accordance with all applicable laws. In particular, except where permitted by law, you must not reproduce, distribute, modify, display, perform, publish, license, create derivative works from or use the Website (except as expressly authorised in these Terms of Use), without our permission. You may occasionally make one print copy of content such as articles, blogs or recipes on our Website for your own personal use;
you will not attempt to alter, deface, remove, hack into or otherwise interfere with the Website;
we may use any content which you post to or publish on the Website, including but not limited to, any comments, information, ideas, reviews, techniques or any other material (User Content) without payment to you, for any purpose whatsoever including, but not limited to, publication, marketing, product development, disclosure to third parties which we are affiliated with and improving the Website. In addition, you agree not to enforce any moral rights in and to the User Content, to the extent permitted by applicable law;
your User Content must not be defamatory, misleading, harassing, illegal, false, obscene, threatening, pornographic, hateful, racially or ethnically offensive or infringe on the rights of third parties;
you are solely responsible for your User Content; and
we may remove your User Content without notice.
CONTENT
The Website may contain content such as articles and blogs, software, opinions, advice, website links and promotional offers in connection with or provided by third parties (Third Party Content). Please note that we are not responsible for any Third Party Content and your use and reliance on Third Party Content may be subject to terms and conditions set by that third party. We do not necessarily endorse, control, sponsor or approve of any Third Party Content, especially medical tests, practitioners, products, procedures or treatments, and you use and rely on any Third Party Content at your own risk.
Any information provided on the Website is for your general information only. No content on the Website is intended to be a substitute for independent professional advice, particularly medical advice, diagnosis or treatment. You should always consider your own circumstances and exercise your own skill, care and diligence with respect to relying on any information obtained from the Website. Always seek advice from a qualified medical practitioner for health issues. Contact your doctor or emergency services if you think you may have a medical emergency.
DISCLAIMER
This website offers health, wellness, fitness and nutritional information and is designed for educational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult with a physician or other health-care professional. Do not disregard, avoid or delay obtaining medical or health related advice from your health-care professional because of something you may have read on this site. The use of any information provided on this site is solely at your own risk. Nothing stated or posted on this site or available through any services are intended to be, and must not be taken to be, the practice of medical or counseling care. For purposes of this agreement, the practice of medicine and counseling includes, without limitation, psychiatry, psychology, psychotherapy, or providing health care treatment, instructions, diagnosis, prognosis or advice.
CANCELLATION POLICY
Late Arrival:
If you have not arrived or contacted us via e-mail or phone within 20 minutes after your appointment time, Primal Nation reserves the right to mark your appointment as a no-show*.
*A no-show appointment is defined as any scheduled appointment in which the client does not arrive to the appointment without notification. This also applies to online video call appointments.
You can cancel your appointment by e-mail or call us directly. If we have not received your e-mail, phone call or voicemail, your cancellation is not acceptable and you will subsequently be charged the cancellation fee.
REFUND POLICY
Refunds are only acceptable within 7 days after your purchase, if eligible.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged or has missing parts, is not eligible for a refund.
Several types of goods and services are exempt from being refunded.
Gift cards
Downloadable software products
Online coaching
Online guided programs
Discounted sale items (Only regular priced items may be refunded)
To complete your return, we require a receipt or proof of purchase.